Scenario 4: Exhibitions and channel engagement

Online portal and on-site kiosk, one shared workspace

Shared product knowledge covers bilingual profiles, specifications, 3D, video, FAQs, sources and versions. Separate business records track inquiries, opportunities, correspondence, tasks, market access and events.

Scenario 4: Exhibitions and channel engagement

Invite relevant contacts, capture needs on site and track subsequent meetings, evaluations and quotation discussions.

Pre-event invitations

Select relevant contacts and agree topics, meeting times and owners.

On-site digital kiosk

Use shared product information for 3D, video and guided exploration; carry product context into a mobile inquiry.

New and existing contacts

Attach event conversations to existing opportunities and avoid counting returning contacts as new leads.

Follow-up and event outcomes

Assign documentation and evaluation follow-up; separate new leads, influenced opportunities and stage progress.